Refill Plan & Cancellation Policy

How the refill plan works

Clarova products are sold on a refill plan. The plan you choose (the quantity or bundle you select on the product page) is charged today at the price shown, and the same amount is charged automatically every 28 days for the same quantity, shipped to the address on your order, until you cancel. Every charge and its date are shown on your order confirmation and each renewal email.

Cancelling your refill plan

You may cancel at any time, for any reason, at no cost. To avoid being charged for the next cycle, cancel at least 24 hours before your next billing date. Cancel any of these ways:

Email hello@getclarova.com with the name and email address used at purchase.
Call (646) 663-8180, Monday – Friday, 9 AM – 5 PM EST.
Use the form on our Contact page.

We confirm every cancellation by email within 1 business day. Once processed you will not be billed again. Cancellation stops future charges; charges already processed are governed by our Refund Policy (a refill charged before you cancelled is refunded in full if you contact us within 14 days of the charge).

Pausing or changing your plan

Email or call us to skip a delivery, change the quantity, or move your next billing date. Requests made at least 24 hours before the billing date apply to that cycle.

Questions

Yuzirova LLC (Clarova) · 5830 E 2nd St, Ste 7000 #38571, Casper, WY 82609, United States · hello@getclarova.com · (646) 663-8180

Last updated: September 23, 2026.

Refill Plan & Cancellation Policy